Scope-to-Book
Demo launcher
Tap a scenario. Each opens the real customer flow for Oak & Latch, pre-filled.
Hero: sticking back door
"My back door has been getting harder to close and now the latch won't catch unless I lift up on the door."
Expected: Doors and hardware, 4 questions, Standard Repair 90 min, bookable.
Safety: gas smell
"I smell gas near the utility room."
Expected: Immediate safety stop. No questions, no times.
Review: mixed scope
"Drywall damage, a sagging porch section, two outlets that stopped working, and maybe remove part of a wall."
Expected: Owner review: multiple tasks and possible specialist scope.
Outside area: ZIP 48226
"My back door has been getting harder to close and now the latch won't catch unless I lift up on the door."
Expected: Out of area stop with a contact form.
Before
IllustrativeSix messages over a workday, all from Dee's pocket.
- Hi Dee, my back door is messed up. Can you take a look?
- Sorry, on a job. Interior or exterior?
- Exterior, the back one.
- Does it stick, or is the latch not catching?
- Both I guess? Won't latch unless I lift it.
- Ok. I can maybe do Thursday, I'll text when I know.
After
Illustrative0 messages from Dee. Right-length visit on her calendar.
The same scoping questions get asked every time, the answers land on the Scope Card, and the visit length matches the work.
Reset demo
Owner only. Clears bookings and inquiries, then re-seeds a few bookings relative to today.
Sign in as the owner to reset